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Holiday Inn & Suites - Dubai Festival City By Ihg, Dubai

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From76US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Gateway Avenue, Dubai, United Arab Emirates, 0
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
28 m² 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Family Room
Max:
6 persons
56 m² 
Bed options:
2 Single beds or 1 Queen Size Bed
City view
Shower
Coffee machine
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Junior Suite
Max:
4 persons
59 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Dubai 4.2 mi
Airports
Dubai Creek SPB (DCG) 4.3 mi
Dubai (DXB) 11.0 mi
Train
Creek Station 1.3 mi
Dubai Healthcare City Station 2.4 mi
Metro stations
Creek 1.3 mi
Emirates 1.4 mi
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Cribs
  • Children's buffet
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Spa & wellness center
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Gateway Avenue, Dubai, United Arab Emirates, 0
Map view
street view
Gateway Avenue, Dubai, United Arab Emirates, 0
Nearby
MMI Festival City
1600 ft
Restaurants
Sirocco
1000 ft
Gateway Avenue Lobby
Applebee's
2200 ft
2nd floor
PF Chang's
2600 ft
Ground Level
Sultan Baba Iskender
2900 ft
Festival Blvd Level 2
Godiva
2900 ft
Mall of Emirates
TGI Friday's
2900 ft
Dubai Festival City Ras Al Khor Crescent Dr
T.G.I. Fridays
2800 ft
Dubai Festival City Festival Centre Second Level Crescent Dr
Zaatar W Zeit
2900 ft
Food Court

Reviews and Ratings

Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.5
Location
9.5
Service
9.0
Dining
8.0
Guest reviews
8.6/10
based on 13 reviews
8.7
8.7/10 based on 5512 reviews
Julie
United States of America, May  2024
8.6/10

Moving from my temporary room to the apartment with no standing shower was a bit inconvenient, but the fact that it is connected to Festival City Mall is a major plus. The rooms are awesome, exceptionally clean, and the bed is so comfortable. The WiFi is strong and fast, and you get absolutely all the amenities you require in the room.

Rooms
9.0
The rooms are awesome, exceptionally clean, and the bed is super comfortable. I loved having all the necessary amenities available. Definitely a top-notch experience.
Service
8.0
The staff are nice, always smiling, and seem to have a super team spirit. Their humble and cooperative attitude made my stay pleasant.
Location
9.0
The hotel's location is strategic, close to the airport and connected to Festival City Mall. It's incredibly convenient with amenities all around, which made everything so much easier for me.
Dining
8.0
The dining experience was good with a variety of choices. The cleanliness of the rooms and the fast, reliable internet made it even more enjoyable.
Facilities
9.0
The hotel facilities were top-notch, and I didn't lack anything during my stay.
Tom
United Kingdom, April  2024
9.2/10

I had a fantastic stay at this hotel. The rooms were serviced every day by exceptional room service staff who truly went above and beyond to ensure my comfort. The location was convenient, near the mall, and I also took advantage of the shuttle service provided for residents. However, I found the dining experience to be average. Overall, great value for money and a highly recommended place to stay in Dubai.

Rooms
9.0
The rooms were clean and spacious, and I appreciated the attentive room service.
Service
10.0
The service was top-notch, with helpful and cooperative staff at the reception and throughout the hotel. The breakfast service, check out process, and valet service were all fabulous.
Location
10.0
I stay at this hotel every time I have work in Dubai because the location is amazing. It's near the shopping center, just 15 minutes from the airport, and the staff is incredibly nice. The hotel is quiet, clean, and offers the best breakfast ever. I highly recommend this hotel to everyone visiting Dubai.
Dining
8.0
The dining experience was very good with a lot of variety, especially during breakfast. However, it was not the best dining experience I've had.
Facilities
9.0
The hotel facilities were great, offering everything I needed for a comfortable stay.
William
United States of America, March  2024
8.6/10

The hotel offers modern and clean rooms with good size, but lacks sound insulation, making it easy to hear noise from corridors or adjacent rooms. Its convenient connection to the mall adds to the experience. Service is top-notch with friendly staff providing assistance with a smile. The location is ideal for easy access to Dubai International Airport and Festival City, although being away from Metro stations can necessitate taxi rides. The dining experience offers a wide variety of fresh and refilled European/Asian dishes, suitable for both vegetarians and non-vegetarians. Overall, a relaxing and quiet stay amidst excellent service.

Rooms
8.0
The rooms are very clean and modern with good space.
Service
9.0
The service is excellent, with very friendly and helpful staff throughout the hotel.
Location
9.0
The hotel's location is perfect, offering easy access to downtown and key locations, and it's a relaxing and quiet area close to Dubai International Airport and Festival City.
Dining
9.0
The dining experience is outstanding with a diverse selection of European/Asian cuisine.
Facilities
8.0
The hotel provides a range of facilities to ensure a comfortable stay.
Eddie
United States of America, February  2024
9.0/10

Staying at this hotel was a great experience overall. The modern and bright rooms were spotless, and the location, just 15 minutes from the airport, was very convenient. The hotel is attached to a fantastic mall with all the facilities you might need, making it a perfect choice for travelers.

Rooms
9.0
The rooms are modern, bright, and spotless, providing a comfortable stay.
Service
9.0
The service was absolutely delightful, from the high-quality breakfast to the concierge's effort to ensure transportation was smooth.
Location
10.0
The hotel's location couldn't be better, being near the airport and directly connected to a great mall.
Dining
8.0
The dining experience, especially during breakfast, was amazing with helpful staff and plenty of options linked to the Dubai Festival City Mall.
Facilities
9.0
The facilities provided, including the airport shuttle and valet parking, added to the convenience of the stay.
Julia
United Kingdom, December  2023
8.2/10

The hotel provides organized spaces in the room to the apartment layout, giving more room during our stay. The service was exceptional with delicious food and great coffee during rush hours. The staff excels in breakfast, check out, valet services, and other amenities. The location is ideal, being next to a mall with taxis always available. The dining experience could use improvement with limited options during peak times. Overall, a great location with friendly staff and good value for money.

Rooms
8.0
Spacious and well-organized rooms providing ample space during our stay.
Service
9.0
The service was top-notch, from room service to valet parking, with excellent staff throughout.
Location
9.0
Perfectly situated next to a mall with convenient taxi services always at hand.
Dining
7.0
Although the dining options were somewhat limited during busy times, the overall experience was decent near the airport and downtown.
Facilities
8.0
The facilities were well-appointed and provided all necessary services and amenities.
David
United Kingdom, December  2023
8.6/10

My stay at the hotel was fantastic! The rooms were exceptionally clean and the bed was incredibly comfortable. The WiFi was strong and fast, and I had all the amenities I needed. The location near the mall was convenient, and the shuttle service was a great bonus. However, the room was a bit small. Overall, a great value for the price!

Rooms
9.0
The rooms were awesome, exceptionally clean, and the bed was so comfortable. I had all the amenities I required and the room was spacious.
Service
9.0
The service was fabulous, especially during breakfast and check-out, and the valet service was very helpful.
Location
8.0
The location was very good, being near the festival mall with direct access to everything I needed. However, it was a bit secluded from the center.
Dining
8.0
The dining experience was very good with lots of variety in the breakfast served. The staff during breakfast was attentive.
Facilities
9.0
The facilities were great, especially the shuttle service to and from the mall.
Jonathan
United States of America, December  2023
8.6/10

During our stay at the hotel, we found the rooms to have issues with sound insulation, making it easy to hear noise from corridors or other rooms. However, the rooms were serviced daily by exceptional room service staff who truly went above and beyond to ensure our comfort.

Rooms
7.0
The rooms were serviced every day with exceptional room service staff who go up-and-beyond to comfort you.
Service
9.0
The service at the hotel was friendly, efficient, and the staff was always nice and smiling, making sure to attend to all our needs.
Location
10.0
One of the best things about the hotel was its location, as it is conveniently connected to the Dubai Festival City mall, allowing easy access to everything we needed within walking distance.
Dining
8.0
The dining options at the hotel were quite good, offering a variety of cuisines including continental, English, Arabic, and Asian dishes, catering to different tastes.
Facilities
9.0
The hotel facilities were well-maintained and provided all the necessary amenities for a comfortable stay.
Roderick
United Kingdom, November  2023
8.2/10

The hotel rooms are serviced every day by exceptional room service staff who go above and beyond to ensure your comfort. The rooms are spacious, although they can get crowded at times with families and kids running around. The location is excellent, just 15 minutes from the airport.

Rooms
8.0
The rooms are spacious and serviced every day with exceptional room service.
Service
9.0
The service was the finest in the city. The staff were accommodating and attentive.
Location
9.0
The hotel is very convenient for those needing a close hotel to the airport, surrounded by amenities including direct access to a mall.
Dining
7.0
The dining options were good, and being connected to Dubai festival mall provided plenty of choices.
Facilities
8.0
The hotel offers a range of facilities to meet guests' needs.
Franklin
United States of America, October  2023
9.2/10

My stay at the hotel was fantastic! The rooms were very clean and modern, with good furniture. The staff were hospitable and accommodating, going out of their way to ensure my comfort. The location was perfect, with easy access to a mall and close to key attractions in the city. The dining options were varied and satisfying, though there's room for improvement in some hot dishes. Overall, a great stay with excellent service and amenities.

Rooms
9.0
I was impressed with how clean and modern my room was, complemented by comfortable and stylish furniture.
Service
9.0
The staff, particularly at the reception/front desk, were incredibly hospitable and accommodating, even extending my checkout time to suit my business meetings.
Location
10.0
The location couldn't have been better, with direct access to a mall and easy reach to downtown and other main locations.
Dining
9.0
The dining experience was one of the best I've had, offering a wide range of European and Asian dishes that were fresh and tasty.
Facilities
The hotel boasts a variety of facilities that catered to my needs, making my stay even more enjoyable.
Maurice
United Kingdom, October  2023
9.2/10

I absolutely loved my stay at this hotel! The rooms were modern, spacious, and well-equipped, with a fantastic terrace. The service was top-notch, professional, and incredibly welcoming. The location couldn't have been better, right next to the Dubai Festival City mall and close to the airport. The dining experience was delightful, with a variety of delicious options. The facilities were exceptional, meeting all my needs and more.

Rooms
9.0
The rooms were very modern and spacious, with a lovely terrace. Everything is well laid out and well equipped, making my stay extremely comfortable.
Service
9.0
The service was outstanding, with a fantastic team that was professional, helpful, and always had a warm smile for guests. It truly enhanced my overall experience.
Location
10.0
The hotel's location is ideal, being connected to the Dubai Festival City mall and in close proximity to the airport. It made exploring the city incredibly convenient.
Dining
9.0
The dining experience was exceptional, offering a wide range of European and Asian cuisine that was fresh and satisfying. It truly catered to all my culinary desires.
Facilities
9.0
The facilities at the hotel were fantastic, providing everything I needed for a comfortable and enjoyable stay. The amenities were top-notch and well-maintained.
Sue
United States of America, October  2023
8.6/10

I was delighted with my stay at this hotel. The rooms were perfect, especially being connected to the mall. The service was top-notch, with everyone from the doorman to the lobby manager being accommodating and friendly. The location couldn't be better, surrounded by amenities and right next to the festival city mall. The dining options were great, and the facilities were well-maintained and enjoyable.

Rooms
8.0
The rooms were good and comfortable, perfect for our stay.
Service
9.0
The service was absolutely helpful, informative, and friendly.
Location
9.0
The location is very convenient, being close to the airport and surrounded by amenities like the festival city mall.
Dining
8.0
The dining options were nice, with various choices and being connected to the Dubai festival mall.
Facilities
9.0
The facilities were impressive, especially being attached to a mall.
Dave
United Kingdom, September  2023
8.6/10

The hotel is perfectly connected to Festival Mall and offers a friendly and attentive service. The rooms are spacious, modern, and very clean, providing a comfortable stay.

Rooms
9.0
The rooms are very clean and modern, providing a comfortable and spacious stay.
Service
9.0
The staff couldn't do enough to serve all our needs, and they were friendly and welcoming.
Location
10.0
The location is fantastic, directly connected to Festival Mall and within walking distance to Dubai Festival City Mall. It's perfect for accessing everything you need.
Dining
7.0
The dining experience offers a wide range of options for both Vegetarian and Non-Vegetarian guests, although some felt the need for more variety given the price paid.
Facilities
8.0
The hotel offers great facilities to enhance your stay.
Paul
United Kingdom, May  2023
9.0/10

The hotel is extremely convenient, just a 3-minute walk from the mall, offering clean and not overly cold rooms. The location is excellent, especially with the connected corridor to the festival city mall, but the food options could be expanded. Overall, a top choice for a stay in Dubai.

Rooms
9.0
The rooms are very clean and comfortable.
Service
9.0
The staff provided excellent service, including help with transport and extending check-out time for business needs.
Location
10.0
The hotel's location is the best feature, directly above the mall with easy access to major attractions and the airport.
Dining
8.0
The dining experience was enjoyable, with good choices but could benefit from expanding the options.
Facilities
9.0
The hotel offers a range of facilities to enhance your stay.
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Rooms and Guests2 Guests, 1 Room